Q: Are you trading company or manufacturer ?
A: We are factory.

Q: How long is your delivery time?
A: Generally it is 7-10 days to make the goods ready.

Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.

Q: Do you have any MOQ limit for chair order?
A: MOQ is 100pcs, but 1pc for checking quality is ok.

Q:How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-6 days to arrive. Airline and sea shipping also optional

Q. Is it OK to print my logo on chairs?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.

Q: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less 
than 0.2%.
Secondly, during the guarantee period, we will send the chairs with new order for small quantity. For 
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.

Lance Lee
  
Please contact me free time.