Q1. Can I have a sample order for Neon light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 4-5 weeks for order quantity more than

Q3. Do you have any MOQ limit for Neon light order?
A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for Neon light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on Neon light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.


Win-Kare Technology Co., Limited was established since 2000. We focus on providing expert solutions for lighting equipment. Our products include foot dimmer, touch dimmer, rotated dimmer, build in dimmers, various types of switches and power supplies for all kinds of lightings including LED. Several types of our dimmers have obtained the national patterns of practical application technology. We also design some unique type of lamps. We only produce good quality products. All our products are tested and approved according to international and European standards. We are also able to provide ODM or OEM production as you may need.