Packaging & Shipping

 1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)

2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
6. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.

FAQ

Q:What shipping methods do you provide and how long can I get the goods?
A:DHL / EMS/UPS / TNT / FEDEX as requested, 3-6 days

Q:How about after-sale service?
A:3 months or 30 km warranty on all print head, warranty period starts from the date of BL date.

Q:How about the package?
A:Normally neutral packaging without any logo, while carton with logo or company name is acceptable, it will be accomplished by silk printing, please contact us for more details.

Q:Do you provide sample?
A:Yes, sample is available.

Q:What about lead time?
A:Sample, 1-2 days
Bulk: 3-5 days (100-300pcs), 5-7 days(300-500pcs), 7-10 days(500-1000pcs)