FAQ

 

1. What about the warranty time?

    A:12 months after shipment or 2000 working h ours,whichever occurs first.

2. What about the delivery time?

    A:20 days after receiving the deposit.

3.What kind terms of payment can be accepted?

    A: On T/T term, 30% down payment is required in advance, and 70% balance shall be before shipment, or against the copy of original BL for old client.

       On L/C term, 100% irrevocable L/C without "soft clause" can be accepted. 

4.What logistics ways we can work for shipment?

    A: We can ship machine by sea and road. 

 5. What about the after-sales service?

    A: We have office and professional after-sales service team in many countries. After you receiving the new machine, we will provide you one engineering training installation and debugging service for 3-5days. If there are some problems, our after-sales service team will arrive the project site in shortest time.