After services:

1. How long will your engineer reach our factory?

Within one week after machine arrival your factory.

2. How many days will you finish installing?

We will finish installation and training within 15days.

3. What should we charge for your engineer?

You should charge for the cost of our engineer's visa, air tickets, hotel, food, and also their salary 50USD one day per person.

4. How long is your machine's warranty period?

All our machine have one year guarantee, starting from finished installation.

5. How could we do after one year warranty period?

We also can do service for you, but you need pay salary for my technician 80USD/day.

6. How could we do if the parts broken within warranty?

We would express the free replacement parts during the warranty date.

7. Does your engineer understand English?

Our engineers understand a little English. All of our engineer have more than five years machine installation experience. In addition, they can use body language to communicate with customer.

8. Can you help us find any engineer in our location?

Of course, we will check and inform you as soon as possible.