CE/ ISO9001/ SGS

 

FAQ & Services

A: Are you a trading company or manufacturer?
A: We are a manufacturer, We have our own factory and experienced R&D team.

B: Does your factory have the design and development capabilities, we need the customized products?
A: The staffs in our R&D department are well experienced in the faucet industry, with more than 20 years experience. We can make customized products especially for you, please kindly contact us for more details.

C: How is your factory production capability?
A: We has a Full production line including Casting Line, Machining Line, Polishing Line and Assembling line. We can manufacture products up to 18000 pcs per month.

D: Is your factory accept design our own package and help us in market planning?
A: OUTAI is willing to help our customers with designing their own packages and logo, we have a strong marketing team and products design team to help you from VI, showroom decoration, catalogue to new products design.

E: Can i get free sample?
A: Ordinarily, for some certain models, we can provide the samples for free, but some will charge the sample cost, however, you should pay for the transportation freight.
Please tell us your express accountant or please send us the transportation freight of the samples then we can arrange for the delivery soon.

F: What about the leading time?
A: In general, the leading time is about 15 to 25 days. But please confirm the exact delivery time with us as different products and different order quantity will have different leading time.Thanks for your kindly cooperation in advance.