Starting from the year of 2014, Shenzhen Xiangyu Technology factory has become the Huge franchised supplier for electronic cigarettes in China with millions of customers all around the world.We are dedicated to create the No.1 Brand Mall of electronic cigarette by supplying the goods and service for Business to Business, and Business to Customer.We aimed to enable to become to the biggest electronic cigarettes platform which enable customers to enjoy and share the the newest products and the newest industry information.

Before-Sale:
1) Give prompt response after we receive clients' inquiry;
2) Provide best publicity strategy for clients according to different products and culture;
3) Confirm all the details with clients before payment.

on-Sale:
1) Submit the order to the production supervisor;
2) Inquire about production status immediately and report to clients;
3) Answer any questions while clients is waiting for the product.

After-Sale:
1) The rate of inferior product is under 5/1000. Give replacements if there is quality problem of the part and charge the freight.
2) valuate the customs risk and choose safest shipping company during different period;
3) Follow status up time by time until the goods arrive client's hand.


 

Q: How to order?
A: Please fill out the form in Inquiry or email&text&call us. Invoice made for you to make payment/ deposit. Production& shipment arranged. After-sale service and future cooperation.
Q: What's the MOQ?
A: Support sample order. 1000-5000 pcs for OEM order accordingly.
Q: What's the Lead time?
A: 1-3 working days for samples, 3-7 working days for bulk order. Custom paper box packaging will take around 7 working days after we confirm the final design.
Q: What's the delivery way?
A: DHL, UPS, TXT, Fedex, Air-cargo and so on.
Q: Can I have my logo on Cartridge/battery/disposable pen/syringe? What's the process?
A: Sure, we do support private lable on