Company Information:

Autopod is a Brother Company of Freemax, founded in 2017,and Freemax was founded in 2013.
Autopod is providing the best vaping experience by the highest standard quality control and the attentive service. Our company's development rely on innovation, we have united most solid talents, for research & design work, in order to boost co-operation with our clients and patterners, and we are delightful to work with your OEM & ODM.
 

Shipping & delivery:

1. Shipment methods: UPS, DHL, Fedex, TNT, EMS, Air express, etc.
2. Delivery time is within 12 hours after payment confirmed. 
3. It will take 3~7days for shipping (depending on the destination country).
4. Any import charges or fees are buyer's responsibility.
Please note that some remote place will take around 1-3 days more on delivery.


After-Sales Service:
1.The AAAVape  e cigarette has 12 months warranty after shipment except human factors.
2.All the products are strictly checked before packinig,ensure the defective rate is less than 1%.
3.In case any defective occured during transportation or by improper use,
we will send you replacements in your next order.In case the defective is over 1%,all the defective products should be returned for replacements.
4.Buyer is responsiable for the shipping of return and seller is responsiable for the shipping of resending replacements.

FAQ:

A1.HOW ABOUT THE MOQ?
A1:Wholesale Brand products are 10pcs, OEM and ODM case need extra negotiable according to different
     products and specification.

Q2:ARE YOU FACTORY OR TRADE COMPANY?
A2: We are a group factory with indepent sales team based in Shenzhen of China.

Q3:Why Choose Freeton?
A3: All team members of Freeton have than 10 years in the vape industry.
      We have indepedent R&D development team and professional sales team.

Q4:CAN I HAVE MY LOGO ON PRODUCTS?
A4:Of course,we can do OEM service for you.

Q5:HOW ABOUT THE WARRANTY?
A5:If there is any defect for our quality problem,we will compensate new one in your next order.

Q6: I'm from American and can you do DDP service?
A6: Yes, we support DDP service for most Northern American clients.