Q1. How to know more about your goods and company ? 

A. Welcome to contact us directly by Trademanager Whatsapp or Wechat, we will reply immediately.or send us inquiry and email are welcome too.

Q2. Are you manufacturer ?
A: Yes, we are a professional manufacturer of notebook batteries and adapters

Q3. If can supply high resolution pictures for reference ?
A. Of course, we are happy to supply original photos or videos for your reference.

Q4. Are the laptop batteries through inspection before send?
A: Yes.All the laptop batteries are 100% inspection before send.

Q5. Can you offer OEM/ODM service ?
A. Yes, we have rich experience on print logo on the products.

Q6. What is the delivery time for your product?
A. It depends on your order quantity, for sample order usually 3-5 days,for official order usually 5-10 days.

Q7. Whick kinds of shipping way you can offer ?
A. We usually do our best to provide the best efficient and economical shipping way for our clients,like ship by UPS,FEDEX,DHL,TNT,EMS (after payment we will send out goods and give you tracking number) we can arrange ocean shipping or air transport as your require too if you have forwarder agent in our China, we like to send goods to your agent or let they pick up from our warehouse

Q8. What is your RMA policy?
A: All the laptop batteries can get free replacement within warranty period (free replacement of products, excluding transportation costs)

Q9. How long are the laptop batteries warranty?
A: All the laptop batteries have 10months warranty.

Q10. How about your RMA policy ?
A. We will replace new goods at next order freely for defective products,you just need supply us details about the problems of defective goods,like from which order, use how low time, how many quantity and so on, we will analysis and solve problem after got your feedback.