Q: How can I get the price?
A: We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).
If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Q: Can I buy samples placing orders?
A: Yes.Please feel free to contact us.
Q: What is your lead time?
A: It depends on the order quantity and the season you place the order.
Usually we can ship within 5-7 days for small quantity,and about 15 days for large quantity.
Q: What is your payment term?
A: T/T,Western Union and Paypal ect,This is negotiable.
Q: What is the shipping method?
A: It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).
Please confirm with us before placing orders.
Shipment :
1. When you please an order, please choose a shipping method and pay for the order including the shipping fee. We will send the parcel within 7 days once your payment is completed.
(Tips: If we offer free shipping for the item, please noted that the default shipping method will be DHL. Free shipping not include distance area fee, if the address belong distance area, the extra fee will be buyer's account.)
2. Usually it takes about 7-10 work days for you get the parcel if shipped by DHL or FedEx. But we do not guarantee delivery time on all international shipment due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. The shipping cost and item price do not include any import taxes, and buyers are responsible for customs duties.
3. We do not guarantee free taxes as different country have different Custom Policy for the parcel import, and also depends on the parcel been checked or not by your country's custom, please noted.
Warranty:
1.One year warranty. (Subject to the logistics receipt time within one year)
Products can not working and it not caused by the human damage, physical damage, water. Buyer can contact seller ask for return to fix. Seller will undertake the shipping cost .
2. Notice For Out of range of warranty:
Products can not working which is caused by the human damage, physical damage, water and other reason, we do not provide free maintenance. (In this case, if you turn to after-sale customer service, buyer need to pay all costs including maintenance cost and shipping cost.)