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Frequently Asked Question

1)    Q: Are you a manufacturer or trading company?
A: We are a company integrated with industry and trade.
 
2)    Q: What about the shipping methods?
A: We can ship goods to you by sea, by air or by express.
 
3)    Q: What about the payment methods?
A: We accept TT, L/C, D/P, Western Union.
 
4)    Q: What about the payment terms?
A: Our normal Payment Term is 30% deposit, and balance is against B/L copy or before delivery.
 
5)    Q: What's your delivery time?
A: It's 30days after the payment confirmed and it will be 7-15 days for top urgent orders.
 
6)    Q: Can you produce the products as we requested and print our logo, barcode, marks on it?
A: Yes, OEM and ODM project is available and warmly welcome. 
 
7)    Q: Can I order some sample for testing?
A: Yes, the sample will be free but need customer provide the Fedex / DHL account or pay us the express cost. 
 
8)    Q: What certificate do you have?
A: We have certificates of BSCI, CE, ROHS, EN71, etc.