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FAQ:
Q1: What's the thermal conductivity test method given on the data sheet?
A1: Tested the thermal conductivity by the third party"ASTM".
Q2: How to find a right thermal conductivity for our application?
A2: Depends on the watts of power source, ability of heat dissipation.
Q3: What other products you have?
A3: Thermal Grease, thermal glue, bonding glue, LED silicone, silicone potting and ect.
Q4: Do you accept custom orders?
A4: Yes, sure. Welcome to custom orders. Our custom elements including dimension,shape,color and coated one side or two sides adhesive or coated fiberglass. If you want to place a custom order, pls kindly offer a drawing or leave your custom order info.
Q5: Do you offer free samples?
A5: Yes, we are willing to offer free samples but pls kindly note that your side pay for freight.
Q6: How to ship our orders?
A6: We will help to arrange transportation for you. But if you want to use your own courier pls kindly tell us before shipping out.
Q7: What's the leading time?
A7: 1-3 working days for Sample orders,3-5 working days for mass production.