Pre-sales service

* In the processing of production, our professional technical engineers inspect the processing to ensure the quality of products.
* Every machine must be tested before delivery, all of them are absolutely qualified.

After-sales service
* User manual and Installation video will be sent to you together with machine.
* Provide online technical support, and, the engineer can be sent to your local to install or adjust if necessary.
* 24 months guarantee of the whole machine.
* 12 months warranty for Main parts(excluding the consumables and belongs to the user irregularities operating), shall be changed free of charge if there is any quality problem during the warranty period.
* Provide the consumable parts at an agency price when you need replacement in future.

Jinan Maidun CNC Equipment Co., Ltd, is comprehensive in the production, design, 
manufacturing, trade and service of CNC machine enterprises. With professional R&D team, and 
always promoting high-tech products, we continually devote to manufacturing and selling 
CO2 Laser Engraving Machine, Automatic Knife Cutting Machine, Fiber Laser Cutting Machine, 
CNC Router, Laser Marking Machine and Plasma Cutting Machine, etc. 
Since its inception, the company has been adhering to the sales concept of "Toward to Success 
and Create the Future" with customer, providing professional & high-quality products and 
excellent Pre-sales & After-sales service for user. The company's products are not only 
distributed throughout the country, but also exported to Europe, America, Russia, the Middle East, 
parts of Asia, 120 countries and regions, thus forming a worldwide sales and service network system.

Q1: I knew nothing about this machine, what kind of machine i should choose?
Very easy to choose. Just tell us what you want to do by using this machine, then let us give you perfect solutions and suggestions.
1)Your materials.
2)The size of material:___mm*___mm
3)You want to engrave or cut? If cut, what's the cutting thickness?

Q2: How long is the delivery time?
For standard machines, it would be 7-10 workdays; For non-standard machines and customized machines according to client s specific requirements, it would be 25 to 30 workdays.  

Q3: Are you a Factory or Trading company?
We're a professional manufacturer with export license.

Q4: Where is your company located? 
Factory: Laser Industrial Park, Qifa Avenue and Mingjia East Road Intersection East 200 Meters, Economic Development Zone, Qihe County, Dezhou City.
Office: Room 1401, Building 6, Rongsheng Times International Plaza, Quanfu Street, Licheng District, Jinan City.