Pre-sale service:

1. Free sample making:

For free sample making/testing, please send your samples or products CAD Graphics to our company in China. Sample shipping back cost should be paid by purchaser.

2. Progressing Solution Design:

According to customer's product processing requirement, we can design the unique solution that supports higher manufacturing efficiency and better processing quality for customer.

After-sale service:

1.One years warranty for machine, One years for domestic source (One year for IPG source)

2. Technical support 

Lifelong technical support online or by email and 18 hours online service to help you use our machine well.

3. Oversea service

Offer oversea service for training,installing, operating if necessary (Buyer need offer food & accommodation, round tickets and engineer charges USD200/day) 

4. Training service

Offer training at our factory for free (you could visit us and learn)

Note:

We will supply the machine with training video and user's manual in English for installing, operation, maintenance to ensure customer could use our machine well.