Option parts


 

  After-sale service
1.Two years quality guaranty for the machine and online service everyday day, free technical support. 
2.Free training to guarantee you can operate machine correctly.
3.We will provide the consumable parts at an agency price when you need replacement.
4.Our staff can be sent to your company to install or adjust if necessary.
5.The processing demo video and E-catalogue will be mailed as your request.
Technical service
1. Professional technical suggestion before you order a machine.
2. Professional instruction for the operation of machine
3. Compleed machine manual and CD will be provided together with machine.
4. Machine has been adjusted before delivery.
5. 24-hour technical support by email or calling.
6. Machine can e shipped to port within 7 working days after receiving payment.

Our customer feedback


 

CE certification

Our company


FAQ
 

 1) This is the first time I use this kind of machine, is it easy operate?
There are English manual or guide video that show how to use machine.
If there is still have any question, we can talk from phone or Whatsapp.

2)Can you recommend a CNC ROUTER MACHINE to me,thanks?
Yes, In order to give you a suitable router machine, please tell me the max working 
area, materials for processing and the thickness for materials processing engraving 
or cutting. Then perfect suitable CNC router will be recommended

3) If machine have any problem after I ordered it, how could I do?
Free parts send to you in machine warranty period if machine have any problem.
Free after-sales service life for machine, please feel free contact us if your machine have any problem.we will give you 24hours service from phone and Skype. 

4) MOQ ?
Our MOQ is 1 set machine. We could send machine to your country port directly, 
please tell us your port name. There will be best shipping freight and machine price 
send to you

5)Payment terms
a. 30% by T/T in advance,70% by T/T before shipping b. L/C is acceptable ,if the amount is big,please issue the draft for our confirmation at first.

6)Delivery terms 
We will arrange the delivery as the terms we both agreed with after the confirmation by the buyer.

Looking forward to cooperation with you sincerely
Please contact us