Q1: What information will be highly appreciated for a quotation?

A: It will be preferred if you can offer us the drawings, heat treatment and surface treatment requirements, required quantity, quoted currency (USD or EUR), or samples.

Q2: Are you a trading company or factory?

A: Guardx is a factory wholesaler located in Shandong.

Q3: What is your terms of payment?

A: T/T 30% in advance, and 70% before shipment. We'll show you the photos of the products and packages before you pay the balance.

Q4: Do you test all your goods before delivery?

A: Yes, Guardx has adopted a strict quality management system and all the items will be inspected according to the inspection instruction with good inspection records.

Q5: Is there any customer that has assessed your quality management system?

A:Yes, Guardx has passed the audit of many customers, such as Mitsubishi, CLAAS, Kardex and so on.

Q6: How does your company ensure the quality of the raw material?

A: The steels are purchased from our domestic well-known steel mills. After receiving the raw material, the steel will be inspected by spectrograph imported from Germany. Besides, the furnace number of steel will be well-managed in our ERP system to ensure the traceablity of our products.

Q7: How do you ensure the high quality of products?

A: With integral manufacturing processes, a strict quality control system and imported machines, we can manufacture high-quality products.

Q8: What are your terms of delivery?

A: EXW, FOB China Port.

Q9: How about your lead time?

A: Normally it will take 45 days after receiving your advance payment. The specific lead time depends on the items and the quantity of your order.

Q10:T/T payment Minimum order quantity:

d (Outside Diameter) MOQ
d≤50mm 500 PCS
50mm<d≤150mm 200 PCS
150mm<d≤300mm 50 PCS
300mm<d≤500mm 30 PCS