Our Service:

1, Within 7days since your local customs clearance: if the cnc router's any parts has any problems, we will change it free.
2, Exceed 7days since your local customs clearance but within warranty period: if the cnc router parts have any problems, we can change the old machine parts to new ones free, but you should pay all the shipping cost.
3, Exceed warranty period: if the cnc router parts have any problems, we can offer new machine parts with cost price and you also should pay all the shipping cost.
4, We offer 24 hours technical support by call, and email.
5, Our technician can give you remote guide online(Skype or MSN) if you have any question.
6, We can record videos of operating the laser machine.
7, Free training course in our factory.
8.Machine will be adjusted before it is delivered, operation disk/CD was included.

Our factory



Jinan Blue Elephant CNC Machinery, the professional cnc router and laser cutting machine manufacturer in China, include ATC CNC router, Wood CNC Router, Stone CNC Router, Metal CNC Router, EPS CNC Router, 4 Axis CNC Router, 5 Axis CNC Router, Plasma Cutting Machine, Laser Cutting and Engraving Machine and so on, which have passed the CE, SGS, ISO9001 etc. Our cnc routers are widely used for advertising, woodworking, mould, stone, metal industry.