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FAQ:

1.Who are we?
   DONG JIA LI HARDWARE CO.,LTD was established in 2001,our factory covers more than 20,000 square metres include plant,dormitory,office building ,dinning room and so on. which is specialised  in R&D,design, production and sales all kinds of metal furniture and furniture parts, for example, metal coffee table series,metal dinner table and chair series , metal sofa series,furniture handles ,furniture legs and so on.
 
2.Where is your factory?
 Our factory is located in Dongjiali industry park,xintang,fumin village,guanlan town,shenzhen city,guangdong province,China

3. Do you provide samples?
 We can provide free sample if we have them in stock.

4. How can I place an order?
 First, you can choose our items on the website or in our showroom, let us know the color and quantities of each item, then we will send Proforma Invoice to you for confirmation.

5.How does your factory do regarding quality control?
 We have staff to check every process, like die-casting, process, polishing, electroplating. And each product will be inspected before packing by our QC staffs.    
 
6.How is your After-Sales service?
 Any defective products, Please send us the pictures of defective products to check. If there's a quality problem when you un-package the goods, our QC department will check the problem and give best solutions to you, namely replace some parts and fittings, etc. Furthermore, we will also take action to improve the quality in the future.

7.How about your delivery time?
 Our delivery time is usually 25-30days after deposit. 

8.How can I trust you in the first cooperation?
Our sample will be sent to you for your approval, and that sample will be as the standard of mass production, and welcome to visit us to talk face to face.

9.What are the advantages of your company?
Our company advantages are Competitive price,High quality,Prompt delivery,Excellent service,etc.

10.Can I visit your factory?
 Of course, our factory and showroom are in Shenzhen City, if you want to visit our factory, pls contact us to make an appointment.

11.More questions just feel free to contact us.