Applicable Fields & Materials: 
The machine is widely applied in electronic and communication area, it can mark on multifarious parts of autos,
hardware, apparatus, sanitation, plastic surface, lood packaging, jewelry, exact instrument etc. It is suitable to do legion domanial
figure and literal marking
 


Warranty & Service

Pre-sale service:
1) According to customers demands, provide relevant technical guidance.
2) Assist customers to design and make laser engraving/cutting solutions considering technical feasibility.
3) Provide equipment demonstration for customers to investigate, make samples and do test, etc.

After-sale service:
1) 1 year warranty for laser metal cutting machine;
2) Offer lifelong repair; 
3) Engineers available to service machinery overseas.
4) Multi language service;
5) Offer 24 - hour technical support. 

Training can be processed in the following ways:
1) Workers of customers can come to our factory in Wuhan, China to get the most professional hand-by-hand training.
2) We can send engineers to customers' country and do training for workers in customers' target factory. However, tickets and daily consumption like food and accommodation should be afforded by customers.
3) Remote training through Internet tools like Team-viewer, Skype and other instant communication software.

Guarantee:
We offer free Two-year warranty and durable maintenance&repair support for the purchased machines. Within the warranty time, we are responsible for the cost-free repair once the equipment fail or the machines break down(except human factor and force majeure causes) and we shall offer the replacement parts for free(except consumed parts). During the non-warranty time, we just charge the flat cost based on actual cost of repair.



FAQ

Q: Are you trading company or manufaurer ?
A: We are factory. And we have been in the laser field for 10 years.


Q: How long is your delivery time?
A: Generally, it will take 3 to 10 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.


Q: Do you provide samples? Is it free or extra ?
A: Yes, we could offer the sample for free charge, but customers should pay the courier cost.


Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment.


Contact us : 
Wuhan HJZ Laser Technology co., Ltd. 
Contact : Ms. Susie Xu / Export Manager