FAQ

1.Q:Are you a factory or trading company?
A:We are a factory.

2.Q:Where is your factory located? How can I visit there?
A:We have 3 factories for different products range. All our clients, from home or abroad, are warmly welcome to visit us!

3.Q:Do you have CE certificate of your products?
A:We are cooperating with CTC, SATRA and TUV test labs for many years. Most gloves with CE certificates (EN420, EN388,EN511)

4.Q:How can I get some samples?
A: We are honored to offer you samples.

5.Q:How does your factory do regarding quality control?
A:Quality is priority. NMSafety people always attach great importance to quality controlling from the very beginning to the very end.

6. Q:Terms and Service
A:Trade terms: FOB, CIF, CNF
Payment terms: T/T or L/C at sight
Loading port: Shanghai or Qingdao Port
MOQ: 500dozens, sample order is negotiable
Package: 12 pairs polybag, 120 or 240 pairs a carton. We can design carton mark for you.
Delivery: Within 35 days, depends on customers' order quantity

7. Q:Warranty
A:For all of our standard quality gloves, If there is any products below grade,we promise that if you want to return the cargos, we will accept without any delay.

8. Q:Shipping Service
A:We can arrange transportations for you; we have our own shipping company named: Vinpac Group. Or you can choose the one you use usually.