1) Provide 24-hour service hotline for Liquid Filling Machine.
2) Reply and find out solution within the shortest time according to customer's requirement.
3) Provide on call service to help customer solve problems.
4) Provide free of machine installation as well as commissioning, and inform customer how to do the machine maintenance.
5) Prepare customer's feedback tracking within one week after machine installation until meet customer's satisfaction.
6) Provide one year guaranty and lifetime maintenance.

1.     Q: How about the after sales service?
          A: We provide 2 years warranty for large equipment like full automatic filling packing line. provide 1 year for small filling packing machines, such as semi-automatic filling packing machine series. Machine guaranty and technical support lifetime for all kind of Machine. All machine's parts can be replaced for free within the warranty period if broken (excluding error operation).

2.     Q: Is it difficult to install the Automatic Filling Machine?
          A: The work shop should prepare full facility such as power and air compressor. For the first installation, engineer will be sent to set machine and do the machine training as long as manual instruction. For the further problems come out, we will provide solution video/photo instruction as well.

3.     Q: What's the Automatic Filling Machine lead time?
          A: For the standard machines, we can delivery within 25 days. If it is customized by customer(OEM), the lead time is 30-50 days.

4.    Q: How can you control the quality?    
           A: We have a responsible QC department that strictly controls quality, all of our machines will be tested during production process, and will be tested again before packaging. wooden packaging is strong and safety for long delivery.

5.  Please contact us with any question.

Welcome click the full automatic filling line