Products Information

Packaging

1) 1kg/bag (1kg net weight, 1.1kg gross weight, packed in an aluminum foil bag)
2) 25kg/drum (25kg net weight, 28kg gross weight; Packed in a cardboard-drum with two plastic-bags inside; Drum Size: 510mm high,
360mm diameter)Storage Stored in a cool and dry well-closed container. Keep away from moisture and strong light/heat.

Delivery

Usually within3-5 working days after full payment.

Shipping

EMS,DHL, TNT, UPS ,FEDEX, BY AIR, BY SEA
DHL Express, FedEx and EMS for quantity less than 50KG, usually called as DDU service
Sea shipping for quantity over 500KG; And air shipping is available for 50KG above;
For high value products, please select air shipping and DHL express for safe;50KG, usually called as DDU service

Delivery

Usually within3-5 working days after full payment.

Shipping

EMS,DHL, TNT, UPS ,FEDEX, BY AIR, BY SEA
DHL Express, FedEx and EMS for quantity less than 50KG, usually called as DDU service
Sea shipping for quantity over 500KG; And air shipping is available for 50KG above;
For high value products, please select air shipping and DHL express for safe;50KG, usually called as DDU service

1.Q:Are you trading company or manufacturer
A: We are chemical manufacturer supplier in China. So we can provide wholesale price.

2.Q:How to start orders or make payments
A:You can send our your Purchase order(if your company has), or just send a simple confirmation by email, and we will send you Proforma Invoice with our bank details for your confirmation, then you can make payment accordingly. for payment can also be by western union ,money gram ,bitcoin ,that is very easy.

3. Q:What's your payment terms  
A: T/T or L/C, D/P,D/A,WU,MG.

4.Q:What's your delivery time  
A: Usually we will arrange the shipment in 7 -15 days.

5.Q: How about the packing  
A: Usually we provide the packing as 25 kg / bag or carton. Of course, if you have special requirements on them, we will according to you.

6.Q: How to confirm the Product Quality before placing orders
A:You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.

7.Q: What's your MOQ
A:For the high value product, our MOQ starts from 1g and generally starts from 10gs. For other low price product, our MOQ starts from 100g and 1kg.

8.Q: Is there a discount
A: Yes, for larger quantity, we always support with better price.

9.Q:How do you treat quality complaint
First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we
will send you free goods for replacement or refund your loss.

10.Q:How to contact us
A: You can choose your interested products and send inquiry to us. You can dial our telephone directly, you will get our reply. Send Email to us.

11.Q:what is the shipping way
A: for small order ,we ship by air express ,like Fedex, TNT,DHL,EMS ,
for large order ,we can send by air to the air port and send by sea to the sea port.

12. Q:What documents you provide  
A: Usually, we provide Commerical Invoice, Packing List, Bill of loading, COA , Health certificate and Origin certificate. If your markets have any special requirements, let us know.

13. Q:How about the validity of the products
A: According to the products you ordered.
 

14.  Q: Is it OK to print my logo on package
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

    If you have interest in our products,please just contact me at any time!  We are looking forward to your order and you may be assured that it will receive our prompt and careful attention.