1) Are you trading company or manufacturer ?
A: We are manufacturer. There are 7pcs CNC carving machine, 5pcs punching machine, 3 vertical cutting machines, 1 flat cutting machines, 3 automatic dispensing machines and 52 staff.

2) Are the materials in your factory ECO-friendly,any toxic?
A: All of our products and material are ECO-friendly,non-toxic,we have ROHS, and SGS test Reports.

3) Can you offer OEM service?
A: Yes,especially like these products, it always customized draw. The clients need to offer the 3D file.

4) What should I do if I haven't the draw?
A: Our profession can try to help you edit the draw according to your product size. Or can send the sample to us if it's
convenient for you.

5) Can I print own logo on the foam?
A: Yes, we support it. There are silk print, deboss, laser logo and hot press can be chose.

6) Can you offer free samples?
A: Yes,we can offer free samples material of small sizes (such as A4) for test, but the shipping costs is for the client.

7) Is there any guarantee, if we buy from you?
A: We made the order from Alibaba, your legitimate rights would be fully guaranteed there.

8) How was the Payment term?
A: T/T or Paypal.

9) How about the delivery time?
A: Usually will need about 15 working days, the time based on customer's qty.