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Q1: Are you a trading company or manufacturer?
A1: We are an industry and trade enterprises of abrasives over 20years.
Q2: What is your payment term?
A3: Usually L/C or T/T 30% deposit, and clear the balance before shipment.
Q3: Can you provide free samples?
A3: Yes, some samples would be free (not contain freight charge) if we have stocks, depending on specific grit size and quantity
of products you required.
Q4: How long is the lead time?
A4: Except OEM products, generally 5-7 days for trial order, 10-20 days for mass order once deposit received.
Q5: Do you have after-sales services?
A5: We have complete after-sales services, if you encounter any quality problems with our products, please send us as samples,
pictures or videos. Once the proof is checked and confirmed, we will give you reasonable compensation for your lost.
Guonai mainly produces hardware electric tools, such as hand electric drill, portable drill,cordless drill, electric angle grinder,electric hammer,electric tools parts,impact drill, sabre saw, electric pick,electric scissor, electric circle saw, electric dryer, electric sand machine,household composition tool,grinding machine ,Gross Liner Remote Controlled Rotary Lawn Mower, Automatic Robot Lawn Mower and ect.
Quality is considered as the most critical factor throughout Guonai producing process.
We have established strict quality control system to control product quality from raw material purchasing inspect, process control to finished product inspecting and testing.
We are willing to do long term business based on trust and effort. Our team are highly trained and offer a professional, courteous and friendly service.