Phoebe

Sales Department 

CHENGLI SPECIAL AUTOMOBILE CO.,LTD.

Add: Chengli Automobile Industry Park, Suizhou, Hubei, China

AFTER-SALE SERVICE

Warrant special vehicles and equipment we supplied are manufactured with mature technology, nice workshop, under strict quality control . They are free from defects in workmanship and material . With correct use and normal maintenance , you will enjoy a happy service on your vehicles or equipment as below :

★ Function Life 
The vehicles are expected to be functioning 10 (ten) years with availability of spare parts.
 
★ Warranty 
The customers can enjoy a maximum warranty period of 12 months or 10000 kilometers, whichever comes first, from shipment date on Bill of Lading.
During this period, if any failure, we will send replacement parts and components to customers by DHL, UPS, FEDEX free. Normal wear or fast consumables are excluded.
 
After this period, the parts can be provided at cost price.
 
This warranty does not cover damage due to improper use, accident or misuse or damage due to any unauthorized services.
 
If the goods are determined to be defective in materials or workmanship, we will, at ours option, repair or replace the goods.
 
★ Technical Support  
For our supplied products, you can forever enjoy technical support whatever by phone call or email. We will respond aggressively to provide a prompt solution.
 
★ Onsite Training  
On-site training could be executed if this term is included in the contracts agreed.
 
★ Onsite Service  
We can assign our engineers to go to destination for on-site service if this term is included in the contracts agreed. Even service workshop could be built if the order comes to certain quantity.