2. Warranty; from the date of receiving, in normal use within 30000kh or within one year, we will repair for free, but the wearing parts and electrical parts are not included. After one year, we only charge cost when the question occurs;

3. Tracking service: lifelong

4. Chassis question: when the question occurs, please find the local nearest Service Station for repair or maintenance, or call us if the local have no Chassis Service Station;

5. Spare Parts: Superstructure spare parts is sent by ourselves, we only charge cost; Chassis spare parts is sent by the local Service station, if the local have no chassis service station, please call us freely.

6. OEM Ability: We can customize the truck according to your request, such as material, size, color, paint, logo, etc.

7. Warm tip: please operate, use, and maintain the truck according to our manuals and Instructions. When the question occurs, please call us freely.
 

Q. What is your payment terms ? 
A: 30% TT before produce and 70% TT before shipment . or 100% LC at sight ( irrevocable ).
Q. How long time you could delivery goods to customer ? 
A : Generally 25 days of working , after we receive your deposits . 
Q:How you can ensure you have deliveried goods to customers ?
A: We will give you the complete shipping information details for you confirmed . 
Q. How you could supply customers after sales services ? 
A: We will reply  you at first time and help you resolve the problems within 24 hours . If it really need us to your local , we will send your professional person to your local to help you resolve problems without any hesitation , supply you all-around after-sales services including machine maintenance and operation and technical training services etc .