Q: I don't know your website well, how can I trust you?

A: MT Digital Industrial Co., Ltd. (mttech.en.made-in-china.com & mttech.en.made-in-china.com) has launched online business for selling Eco Solvent Printer, Solvent Printer, UV Printer, Digital Textile Printer almost 10 years and established customers over 168 countries and areas. We are the Gold Supplier of Alibaba almost 10 years, and the verified user of PayPal as well as approved by SGS certification.

Q: How to pay? Can I use credit card?

A:You may use the following methods of payment: Ali Trade Assurance, PayPal online payment, PayPal direct payment, credit card (through PayPal gateway, some areas may be restricted), bank transfer, and Telegraphic Transfer (T/T) payment.

Q: How can I know if it is paid successfully?

A: We will send you a payment confirmation email upon receiving your payment

Q: How long can I receive the items?

A: Normally speaking, we will spend 1 or 2 days to prepare the order and if it requires longer time, we will inform you as soon as possible. The general shipping time will be 3 to 7 days by air cargo. Therefore, under normal situation, you will receive the items in 4 to 9 days by air.

Q: How to receive my order? Is it safe during shipping?

A: For the items you purchased, we will arrange shipping by sea or international express delivery to ship and usually the carriers are DHL, FedEx, TNT, and UPS. It shall be quite safe during shipping by sea or air. Additionally, we will purchase insurance as a guarantee for your order.

Q: How to obtain the tracking number of shipment? And how to contact the carrier (express delivery company)?

A: We will send you the Bill of Lading or tracking number after shipping your items, hereby please keep on checking your email.

Q: What is Warranty Policy

A: We provide 1 year warranty. During the 1 year warranty if any part is faulty, our company will give you replacing parts for free and help you to change the faulty parts. When the warranty expired, our company will still give you technician support for free. The only difference is the replacing part no longer free. So, we provide lifelong after sale service to you as long as you use our printer. Especially, you can gain the lifelong Warranty for your large format digital inkjet printer with continuously ink order.

All products on our website are made by the best manufacturers in China and the quality is guaranteed by the China Ink-jet Printing Association. Although low cost products are the most popular, but our products are selected with high quality and high production standards and affordable price. We can supply assembly spare parts with every machine and guarantee their functioning for at least 12 months.

Q: If I still have questions to this product, what shall I do?

A: Please click "Inquire Now" below the page and submit your inquire or questions, we will reply you as soon as possible, or email to us