Pre-sales service
* In the processing of production, our professional technical engineers inspect the processing to ensure the quality of products.
* Every machine must be tested before delivery, all of them are absolutely qualified.

After-sales service
* User manual and Installation video will be sent to you together with machine.
* Provide online technical support, and, the engineer can be sent to your local to install or adjust if necessary.
* 24 months guarantee of the whole machine.
* 12 months warranty for Main parts(excluding the consumables and belongs to the user irregularities operating), shall be changed free of charge if there is any quality problem during the warranty period.
* Provide the consumable parts at an agency price when you need replacement in future.

3. Company Show:

Q1: I knew nothing about this machine, what kind of machine i should choose?
Very easy to choose. Just tell us what you want to do by using laser machine, then let us give you perfect solutions and suggestions.
1)Your materials.
2)The size of your material:___mm*___mm
3)You want to engrave or cut? If cut, what's the cutting thickness?

Q2: How long is the delivery time?
For standard machines, it would be 7-10 workdays; For non-standard machines and customized machines according to client s specific requirements, it would be 25 to 30 workdays.  

Q3: Are you a Factory or Trading company?
We're a professional manufacturer with export license.

Q4: Where is your company located? 
Factory: Laser Industrial Park, Qifa Avenue and Mingjia East Road Intersection East 200 Meters, Economic Development Zone, Qihe County, Dezhou City.

Office: Room 1401, Building 6, Rongsheng Times International Plaza, Quanfu Street, Licheng District, Jinan City.

Warmly welcome at any time to visit!