FAQ
Q1: Are you manufacturer or trader?
A1: In China EOUGEM is a group company including chemical, transport, machinery, industry. We have over 20 direct operating company in China.We have strong technical power to meet different request of different customer.

Q2: How do you make our business long-term and good relationship?
A2: We keep good quality and competitive price to ensure our customers benefit . We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Q3: Dose the eougem machine has good service?
A3: Yes,of course .we have a professional sale and after-sales service team.we require all the personnel of the service must be within 24 back to all customer inquiries.

Q4: How long is your delivery time?
A4: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

Q5: What is your terms of payment ?
A5: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment.If you have another question, please free to contact us as below.