FAQ

1.Q: Are you distributor or manufacturer?  
A: We are professional and leading manufacturer for nearly 20 years.We produce and export high quality pallet racking ,Multi shuttle system and Rodio shuttle racking,ASRS which have a very high reputation among our customers. Our anual production capacity is 100,000 tons of rack components and 1,000 units of shuttle cars. 
2.Q: What makes you different with others?
A: 1) We have more than 40 mechanical, electrical and software engineers. EBILTECH always attaches great importance to product innovation and R&D. It not only has its own research and development team, but also cooperates with domestic well-known research institutes, so as to continuously enhance the technical strength of the enterprise.Our independent research and development of WMS system and WCS system.We have more than 60 national patents.
2)Our Excellent Service
For a quick, no hassle quote just send email to us
We promise to reply with a price within 24 hours - sometimes even within the hour.
If you need an advice, just call our export office , we will answer your questions immediately.
3)Our quick manufacturing time
For Normal orders, we will promise to produce within 20-30 days.
As a manufactoiy, we can essure the delivery time according to the formal contract.
3.Q: What is the installation and debugging services? 
A: We have installation teams with rich overseas experience. For radio shuttle car, we will send engineers to the site for debugging and training. For racking systems, we can installate by our own teams or appoint engineers to guide the operation.We have done many project in southease Asia,American, European. 
4. Q: What is the MOQ can order? 
A:Normally is one 20ft container, but large quantity comes with good price 
5.Q: What is the payment?
A:  T/T or LC