1. Can I get some samples?

A:we offer sample for quality check. Considering electric bike as big item with certern value,we don't offer free sample and transportation fee is not contained in sample price .

2. Do you have the products in stock?

A:  we do have product in stock for demestic sale,it may not suit your demand.

3. What's the delivery time?

A: It usually takes about 15-25 working days.

But the exact delivery time might be different for different orders or at different time.Once we confirmed all detail of order, we'll put all source into it.

4. Can I mix different models in one container?

A: Yes, different models can be mixed in one container.

5. Should we pay the high taxes?

A: We can make a low-value invoice to help you clearing Customs and avoid the taxes.

6. Do you accept Paypal ?

A: Yes, we accept Paypal. Besides, we offer bank transfer and Western Union.

7. Why choose you?

A:Strong quality controll : We test and check all the parts before on produce line.Check and test esch unit when it ready.

8.When you on the line for service?

A: We ussally on the line at 8:30am to 5:30pm Beijing time. Otherwise,

We also can do service for you after the working time.

9.Are you a factory or a import and export company?

A:We are a manufacture ,So as a professional manufacture we not only can supply the bike we have, We also can design for you if you have the draft.

10. What is your warranty?

 A:  Bike frame-----------------------24 months

   Motor-----------------------------24 months

   Import battery------------------18 months

   Chinese battery----------------12 months

   Other accessory---------------12 months