We provide customers with the following services:

• Help customers find matching products quickly.
• Customized production based on samples provided by customers.
• Suggestions for formula improvement. We can help customers provide suggestions for improving formulations based on local climate conditions, building material properties and construction habits to improve product performance and control costs.

We have chemical lab and application lab to ensure the best satisfaction for each order.

• Chemical lab can help us evaluate product properties such as viscosity, humidity, ash content, PH value, methyl and hydroxypropyl content, substitution degree, etc.
• Application lab can help us measure open time, water retention, adhesive strength, slip resistance and sag resistance, setting time, workability, etc.

Q1. How do we guarantee the quality of the products?
1) All raw materials must be tested according to main specifications before unloading.
2) After unloading, we store different materials in different warehouses.
3) We keep paper and computer storage records.

Q2: What will be your sample policy?
A: We offer 200g free sample, customers have to afford the delivery cost.

Q3: What is your payment terms?
A: T/T 30% in advance and balance before shipment.

Q4. What about the lead time?
A: Sample needs 3-5 work days, mass production needs 10-15 working days for lot order quantity.

Q5. Do you have any MOQ limit for trial order?
A: We have no MOQ limit, small quantity is acceptable to us.

Q6. Is it OK to print my logo on the bags?
A: Yes. we can do customize packing bags. Please inform us formally and confirm the design before production.