Q1. What information should I let you know if I want to get a quotation?
Answer: -Quality you require, eg. Assay, Purity, or single impurity
-Quantity you need
-Standard you want, such as USP, EP, JP etc.
Q2. How will you deliver the goods?
Answer: We have strong cooperation with DHL, TNT, UPS, FEDEX, EMS, China Air Post. For container products, we can do sea shipping. You also can choose your own shipping forwarder.
Q3. When will we receive the goods?
Answer: For samples, we will send by TNT/DHL/FEDEX/UPS express, usually it takes about 3-5 to reach you; for larger orders, it will take about 7 -10days at most.
Q4.Do you have stock?
Answer:As we know,most customers prefer stock,so we will try to keep stock for some products.
Q5: Can I get some samples?
Answer: Yes, we can supply the free sample, but the shipping cost be paid by our customers.
Q6:Is there a discount?
Answer:Different quantity has different discount.