FAQ
1 Q: Could you accept factory audit? 
A: It's OK. Welcome to visit our factory for factory evaluation.
Our address: No.18, Shengyu Road, Shengfeng, Xiaolan Town, Zhongshan, Guangdong, China.

2 Q: Is there quality control on all production lines? 
A: Yes, all production lines have adequate quality control. 

3 Q: How to follow production process and tracking number? 
A: Customer - service manager will keep in touch with you by email, telephone and online chatting. 

4 Q: How to solve product quality problem? 
A: We will help you to solve it seriously and do our best to decrease loss, you will get good results. 

5 Q: Are there any design, originations or set up fees? 
A: We offer a free design service and we do not charge for artwork, design or to set up a job. 

6 Q: How to choose the suitable material?
A: If you want to make 3D effect ,we would like to suggest you to choose zinc alloy .Compare with other material 
the best advantage of zinc alloy is suitable for make 3D effect .If you want to cut down your cost ,
you can consider to choose iron material,the price of iron is cheapest than others .

7 Q: What technology can be chose ?
A: We can offer soft enamel , printing ,laser engraving ,etc

After-sale service:
1. Our gold is to make sure you are a happy customer and pleasant business with us.
2.If you are not satisfied with your purchase in any way, please give us the opportunity to resolve any problem.
   we understand the concerns and frustrations you might have,and will try our best to resolve the issues.