FAQ
Q: Are you a factory or trading company? Can I visit your company?

 A: We are professional plastic pallet & plastic garbage bin & plastic boxes manufacturer with over 15 years experience.All our clients, from home or abroad, are warmly welcome to visit us.

Q:How can i know which pallet suits my use ?  

A:All you need is give below details and our sales team will propose suitable models ,

a) Pallet size Length *Width *height.

b) Pallet usage stackable pallet, rackable pallet, flooring use pallet, export use pallet.

c) Pallet load capacity  dynamic load, static load, racking load accordingly.

Q:Can you make our color or logo pallet? How many pallet do we order?  

A:Yes, screen printing is available free of charge. Other printing methods are negotiable.

We don't have MOQ, no matter how much you need, you can provide it.

Q:.How long does your delivery time?  What's you MOQ?

A:In general,15-20days once received advance payment. If you place a formal order, we will give you a production plan to guarantee on time delivery.

Q:Whats' your payment terms?  

A:In general,TT is commonly ways. Surely, we also accept L/C, Paypal, West Union or others accoridng to specific situation.

Q:How do I pay for my Trade Assurance order via Credit Card?

A:You could follow the guidelines below to make a payment.

Q:Is there any quality assurance?  

A:Warranty 3 years. One replace one within 1 year,two replace one within 2 year, three replace one within 3 year. And support SGS test.

Q:How can I get a sample to check your quality?

A:Samples can be sent by DHL/TNT/FEDEX, by air or add to your sea containers.