Q1. How long can I get the feedbacks after we sent the inquiry?
A: We'll reply you within 12 hours in working days.

Q2. What's the payment term?
A: 50% TT prepaid before production, balance before shipment.,

      Small order and sample order 100% TT prepaid.

Q3. How to guarantee the quality and after-sales service of your goods?
A: 1. Strict detection during production.
     2. Strict sampling inspection on products before shipment and intact product packaging are ensured.
     3. Follow up and adopt customers' feedback in a timely manner.

Q4. Is there a minimum order requirement?
A: It depends on the stock quantity and production situation. So please contact with our sales persons before order.

  Usually MOQ 100 pcs for a 20'FT container. With full container loading, it would be with economical shipping cost. 

Q5: Can I have my customized type and logo?
A: Yes, of course. We accept customers' logo.  please contact us for more
information.

Q6.How long can I get mass cargoes after payment?
A: Fast shipment for stock. Usually 10-45 days for bulk order. 

Q7: How about your customer service?

A:1. OEM and ODM service is available.

    2. Quality check. We can send a sample or quality testing video to customers.

    3. After-sell service. We will provide continued support to develop your product ranges.

    4. We welcome factory inspection from any customers.

Please feel free to leave us message if you have any question.