Order Information

FAQ

1. Do you provide OEM/ODM service?
A: Yes,.We can support OEM/ODM service, the process of customization is following:
1) provide your specific requirement. 
2) our design engineer draw the design draft.
3) you confirm the design draft. 
4) we start produce it.

2. What is the Minimum Order Quantity (MOQ)?
A: We can sell one piece sample for your test.
3. What payment method do you use?
A: T/T,PayPal.
4. What is the lead time of your product?
A: 3 days for sample, 15 working days for large quantity.

5. How does your factory do related quality control?
A: Quality is top priority. We firstly check the motherboard quality after manufacturing, secondly check the computer before storage in warehouse and thirdly check before shipping out.
6. What is the warranty time of your product?
A: 1 year warranty for non-artificial damage, for the 2nd to 3rd year we can repair it free, but will charge for the parts that needed to change.

7. Does your motherboard can work 24*7 hours?

Our low power consumption industrial boards have passed very strict tests, there is no problem to work 24*7 hours.

8. Are you a factory or trading company?

A: R&O is a leading R&D and manufacturing technology-innovation enterprise specialized in Industrial Motherboards and embedded products industry.
Our products include: mini-itx motherboard,all-in-one motherboard, 3.5'' industrial motherboard, firewall motherboard, NVR&industrial motherboard, mini PC , HTPC, all-in-one PC, embedded PC, vehicle computers, cloud terminal, networking security, OPS mini PC, NAS storage server, etc.
Computer, OEM / ODM available.

9 If we come to China, can you arrange the visiting to your factory?
A: We warmly welcome and look forward to your visiting to our factory at any time.