YSTen has the best service for you !

ODM:

1. Customize your STB packaging: color, shape, logo, etc.

2. Multiple industries adaptation: medical industry, community, education, fitness, office appliances, etc.
3. Support UI design, user interface, language, etc.

OEM:

1. Accept end-to-end design including ID, structure, PCBA, platform and applications;
2. With over 400 engineers in R&D department;
3. Large production capacity to ensure stable supply and low MOQ for flexible customization.
4. Short lead time and on-time delivery; 
5. Customer oriented.

After Service:

1. Warranty and after- sale service;

2. 7*24H online technical support;

3. Overseas support in limited countries.
 

Payment :

1. We can accept Documentary Letter of Credit or T/T or other payment tool negotiated.
2. MOQ:2pcs. we support to test samples firstly, after sample testing ok and make bulk order over 200pcs, we will refund the sample fee.
3. Full payment for small quantity, OEM / ODM 30% T/T deposit,70% balance before the shipment .
4. Make sure that you have completed all the detailed information like contact person, address, zip code and telephone number and so on.

Packaging & Shipping

Package:
Standard export carton packing.
Delivery Time:
DHL:3-4 Days arrive
UPS:4-5 Days arrive
Fedex:4-5 Days arrive
EUEXP:7-10 Days arrive
USPS:10-20 Days arrive

FAQ

Q1: What is the Warranty for YSTen android smart tv box?
A: All products have 1 years warranty. If there is no man-made problem,we will replace or repair for you freely.

Q2: Does YSTen is a factory?
A: YSTen is a professional android smart tv box high-tech enterprise, not only a factory. We are in this filed more than ten years,and we have a huge tech team specially for OEM and ODM in this field. YSTen has two main factories in Shenzhen and Beihai, which have large capacity to support big orders. Unitl now, YSTen has produced more than 50,000,000 terminals.

Q3: What's the delivery time?
A: normally under 100pcs for stock products we ship in 1-3 business day after the payment.
200-1000pcs we will send the goods within 3-7 business days after the full payment has been confirmed.

Q4: Does the device pre-install applications?
A: Yes, all our boxes have preinstalled the lastest mainstream streaming apps like youtube and we can also help customers to pre install their own apps.

Q5: What should I do if the box cannot boot up properly or crashes many times?
A:You need to upgrade the firmware (which is provided by the manufacturer).

Q6: Why is the screen blurry on start-up?
A:Change to a new HDMI cable.

Q7: Why does the box stay on the splash screen and cannot get into the system?
A:This is mainly caused by incorrect power cut when the box is still operating, try to reset your box.

How to select expected items in the various & complex market?
How to Select = High Quality + Strict Quality Control + Aging Time + Prompt Shipping Time + Professional & Quick Reply + Risk Free
YSTen = Assured Quality + 5 Steps Strict QC + 48 Hours Aging Time + Ship in 24 Hours + Superior 99.8% Customer Satisfaction + 1 year Warranty + Easy Returns Policy