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FAQ

Q1: Are you a manufacturer or trading company?
A1: We are a Factory which has 16year-manufacturer in hardware products.

Q2: Do you provide ODM/OEM service?
A2: OEM / ODM is welcome, We got a professional and creative R&D team, and customized colors are optional. From the concept to finished goods, we do all ( design, prototype reviewing, tooling and production ) in the factory.

Q3: Where is your factory located? How can I visit it?
A3: Our factory is located in Dongguan, Guangdong, Dongguan is the Closest city to Shenzhen and Guangzhou, Hongkong. 1 hour from Guangzhou and shenzhen by car. 1.5 hours flight from Hong Kong ( 1 hour by car+0.5 hour by boat ).

Q4: Is it possible to know how are my products going on without visiting your company?
A4: We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.

Q5: How can I get the sample? What's the lead time?
A5: Normally will be send in 7 days. If need to open new Model, need another 10-15 days more.

Q6: What's the lead time for mass production?
A6: 15-20 working days after down payment confirmed, can be negotiable.

Q7: How does your factory control product quality?
A7: ISO9001: 2008, ISO / TS16949 Certificated, independent quality control team with 16 inspectors in our factory. Third party certificated and factory audit accepted. Third party quality control accepted.

Q8: What about the payment terms?
A8: FOB shenzhen Port. 30% deposit by T / T, 70% before all shipment. 
We offer the photo, video or even Third Party to check.

Q9: If you make poor quality goods, will you refund our fund?
A9: As a matter of fact, we wont take a chance to do poor quality products. Meanwhile, we manufacture goods quality products until your satisfaction.

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More information about us,please click below :
 http://yubiao2018.en.made-in-china.com