FAQ:
Q: How to place order? 
A: 1. Contact us and let us know which product you looking for;
    2. Confirm order details and price quotation; 
    3. We will email you the invoice with payment method;
    4. Arrange payment and send us payment confirmation;
    5. Once we confirm the payment, we will process the order and send you the tracking detail when packages shipped. 

Q: Is OEM/ODM order available?
A: Yes, we welcome OEM/ODM service. Please contact us for details.

After-sales service:
1. The cutie vape pen e-cigarette has 12 months warranty after shipment except for human factors.
2. All the products are strictly checked before packing, ensure the defective rate is less than 1%.
3. In case any defective occurred during transportation or by improper use, we will send you replacements in your next order. In case the defective is over 1%,all the defective products should be returned for replacements.
4. The buyer is responsible for the shipping of return and the seller is responsible for the shipping of resending replacements.