(1) Shipping Information:

All packages are shipped through DHL, FedEx Ground or UPS Ground depending on the item.Please note that any taxes, duties, fees or insurance are the buyer's responsibility.

Product Availability:
All orders will be checked for availability upon receipt of order.We will contact the customer the delivery time if an item is not available to ship immediately.Customer must reply via email to confirm.

PLEASE NOTE:The in-stock items have a minimum processing time of 1-3 day, out of stock items need about 5-10 days to delivery.

(2)Return Policy:

If you are not satisfied with your purchase, please contact us within 7 days of purchase.We will be happy to issue a refund upon receipt of items and providing items are received in a timely manner and in the original packaging.Buyer pays for return shipping

We strive for the best possible customer service.Please contact us with any questions or comments.We welcome your feedback.

About KTG Rhinestones:
The KTG Hotfix rhinestones are widely used and perfect for apparel.All of our rhinestones are only sold in original
Sealed-pack from 10 gross (1440 stones) per pack for most sizes, 2.5 gross (360 stones) available for SS30 stones,
1 gross (144 stones) available for SS34/SS40 stones, 0.5 gross (72 stones) available for SS48 stones.Before Starting
Crystallized your mix and match colors with Austria rhinestones, don't forget to order the KTG Crystals Color Chart
(actual stones) to get a better idea about the colors

Payment details: