Product Application



Packing and shipping

FAQ

FAQ
A. How do I design my own ADJUSTABLE Desk?
Select one of our Adjustable Height Standing Desks and then customize it by selecting options via our Desk Designer. We have a mold workshop, so it will be easy for us to do tailor make the products for you.

B. Can I choose different colors for the frame and accessories?
Yes, you will be prompted to choose colors for your desk frame, tabletop, handset, and more.

C. How about the after-sales service? How will you deal with the product faulty?
We make sure all the products we ship out are 100% good quality. Just to avoid inconvenience for clients, we advise clients to buy some extra products in the first order as a backup stock, if anything happens, we can response and provide service quicker. A free replacement will be sent to the customer in the next order if we responsible for the problem.

D. What is the handset lock feature? How do I use it?
In order to add an extra layer of safety to our desks, we designed our newest control boxes with a lockout feature, so that
children or other users can't adjust the desk when the lock is activated. To lock the keypad, press the "S" and "UP" button for 5 seconds, until the LED switches to "LOC." To unlock it, press the "S" and "DOWN" button for 5 seconds.

E. How many motors are in your desk frames?
HOUDRY Desk frames are exclusively built with a 2-motor design on our 2-leg desks, with a motor housed in each leg. Many of our competitors' desks run off a single motor, which affects their lifting capacity and reliability. Following the same design, our 3-leg desks come with three motors, and our 4-leg desks come with four.

F. What are your desk feet made out of?
Our feet are crafted from recycled-and recyclable-steel, one of the strongest and most environmentally friendly metals to use in
office furniture construction.

G: Online services
If you have another question, pls feel free to contact us as below