FAQ
1. What materials can UV printer print on?

Printers are multi-functional printers: it can print on any materials such as phone case, leather, wood, plastic, acrylic, pen, golf ball, metal, ceramic, glass, textile, and fabrics, etc...

2. Can LED UV printer print embossing effect?

Yes, it can print embossing effect, for further information or sample pics, please contact our representative salesman.

3. Must it be sprayed a pre-coating?

Some material need pre-coating, such as metal, glass, etc 

4. How can we start to use the printer? 

We will send the manual and teaching video with the package of the printer.
Before using the machine, please read the manual and watch the teaching video and operate strictly as the instructions.
We will also offer excellent service by providing free technical support online. 

5.What about the warranty?

Our factory provides one year warranty: any parts (except print head, ink pump, and ink cartridges) questions on normal use, will provide new ones within one year(not include shipping cost). Beyond one year, only charge at cost.

6. what's the printing cost?

Usually,1 square meter need cost about $1.
The printing cost is very low.

7.how can I adjust the print height?

Hawn printer installs an infrared sensor so the printer can detect the height of printing objects automatically.

8.where can I buy the spare parts and inks?

Our factory also provides spare parts and inks, you can buy from our factory directly or other suppliers in your local market.

9.what about the maintenance of the printer?

About maintenance, we suggest to power on the printer once a day. 
If you don't use the printer more than 3 days, please clean the print head with cleaning liquid and put in the protective cartridges on the printer (protective cartridges are specially used for protecting print head)


ABOUT US

Warranty: The warranty time is one year. Quick-wear part is excluded. When warranty date expires, lifetime maintenance service is provided.

Payment item: We accept 30% T/T as depsoite and 70% T/T balance before shipment.  

CE certificate: For most model of machine, it has a CE certificate.

Installation: We send engineer installatoin for automatic machine, other model machines we send installation video and document for guide.

Shipment cost: All the price we quote is factory price, if you need CNF&CFR, please contact us sales person