Characteristic

FAQ

1. Q: Where is your company located? How can I visit there? 

A: Our Factory located near Shanghai city.
No.4 Yangcheng Road, Fengdu Industry, Pingyao Town, Yuhang District, Hangzhou City, Zhejiang Province, China.

2. Q: Can I get sample and how long will it take?

A: Yes, samples can be provided, costs paid by you.
About 7days after receiving the payment, we will send it out.

3. Q: What's the MOQ?

A: Our MOQ is 20FT Container 

4. Q: Can I have my own customized product?

A: Yes. Your customized requirements for logo, design, package, carton mark, your language manual etc. 

5. Q: Can I mix different models in one container?

A: Yes. Different models can be mixed in one container.

6. Q: What's the delivery time?

A: It will take about 30-45 days to finish an order. But the exact time is according to actual situation.

7. Q: What is the payment terms?

A: T/T, L/C at sight

8. Q: How does your factory carry out quality control?

A: We attach great importance to quality control. Every part of our products has its own QC.

9. Q: What certificate do you have?

A: We have SASO, CE, ROHS, 2000CCC, SGS, ISO9001 etc. Also we can apply any certificate if you need if the qty is OK.