Our after-sales service provide:

1. 12 months warranty when products leave the factory, or 12 months warranty after installation 
     and commissioning in addition to the human damage factors.
2. 1 years spare-parts provided for better maintenance.
3.Professional technical staffs provide installation, commissioning and training services.
4.Delivery with English user manual, parts manual, product certification and other relevant certificates.
5.Technical advisory for any time and Engineers available to service machinery overseas.

FAQ

1, What's information should I provide to get the price?

More parameters, such as lifting capacity, lifting height, span, power supply, etc. And if you can give us your design drawing, that will be very helpful.

2, Which kind crane can you provide?

Eurocrane is a famous leading manufacturer with experienced designers, engineers and a 2000- people R&D team to provide all kinds crane with customized parameters.

3, What services can you provide?

We have a complete pre-sales&after-sales service system, and our engineers are available overseas. And we also provide training for your crane operators.

4, Which brand are the accessories and electronic components in your cranes?

We have a long term cooperations with ABB, Siemens, Schneider, SEW, etc. And we have world-leading processing machines which are imported from Japan and German.

5, Do you provide crane spare parts?

Yes, of course, we can provide motors, reducers, brakes, hooks, remote controllers, wheels, crane rails, end carriages, enclosed busbar and so on.