1.Are you a manufacturer?
Yes, we have focused on the printers and printing solutions for 10 years.

2.Do you have the items in stock?
Most of the product are in stock, and can be sent to you within 3 days after payment received, bulk qty lead time is about 5-15 days.

3.Whether support samples ?
Samples are available for test.

4.Do you offer spare parts?
Yes, we can offer printer head, thermal paper, ribbon cartridge ,passbook parts and so on.

5.Can customize according to the customers'request?
Yes, we provide OEM/ODM service.

6.What kind of products you mainly produce? 
We mainly produce thermal printer, panel/embedded printer, POS receipt printers, mobile/portable printer and barcode/label printer etc.

7.How about the delivery time?
1-3days for sample, We usually ship by DHL, FedEx or TNT. It usually takes 3-5 days to arrive. 25 days for full order. Airline and sea shipping also optional. 

8.How about the shipping way?
There are DHL,FEDEX,TNT,UPS,E-EMS(we also can ship goods by your shipping account or other agent you proivded)

9.How we control quality?
First, each part of products is strictly inspected according to quality system certification before production. Second, we will do 100% quality checking before shipment. Third, welcome your third-party for product checking.