Service 
 
1.pre-sale service:
(1)We will send our engineer to prospect the site of power station free to charge.
 
(2)According to the situation of site we can supply you many drawings:like power station floor plan,
engineering flow sheet of circle cooling system,genset installation,genset foundation,electrical connection and some other techincal support etc.
 
2.Sale service:
(1)we will send our engineer to the site to guide you the installation of generator set, subsystem and relative equipment.
 
(2)We will debug the generator set till it can generate power successfully.
 
(3)We will also supply a technical training to the operators.Orcan send your staff to our company.We can train you till you can operate the generator set.
 
3.After-sale service:
(1)Our every engineers are in charge of different area,we will response periodically and support you 
technical service free of charge,
 
(2)For the quality problem, we will service for you free of charge during the guarantee period.
 
(3)One year guarantee period and lifetime service.
 
(4)we solve quality problem in time when genset doesn't work,We insure to help our clients to gain the biggest economic profit.
 

FAQ:
1.How to choose the right model? 
A: It depends on real output power, Voltage, Frequency and gas type.  
2.What is the oil consumption and capacity per hour? 
A: 1.0-1.63g of lubricant oil consumption per hour. 1.0 Cubic meter gas can produce 1.5-3.0kw/h power. The capacity depends on gas energy. E.g 1.0 Cubic meter natural gas produce about 3.0kw/h  
3.What is the overhaul? 
  A: About 30000 working hours. A week is enough to finish.  
4. What is the warranty? 
    A: 1 year. Inside this 1 year, we offer all spare parts free of charge. After this period, spare      parts are not free. But, a set of spare parts will be shipped together with machine free.  
5. How is the service? 
A: We offer installation,repair and maintain service abroad. And online guide service if needed anytime. Our before-sale, in-sale and after-sale service are all trustable, you can name it.