(1) Within 1 year, if there is some accessory going wrong, we will send you the accessory at once, free of charge.

If you send back the equipment for repair, we will be responsible for the repair, including the changes of the accessories, both of them are free of charge.

(2) After 1 year, we offer to repair the machine, but we require for the cost of the changed parts, not for manual cost.

(3) No responsibility for man-made destroy.

(4) If the buyer has any questions from our technical department, we can supply on-line service

Q.Are you a factory or just a trading company?  

R.We are the real professional beauty machines manufacturer, which has production,R&D team, sales, after sale team.

Q.Where is your factory located?   

R.Our factory is located in Shanghai, Suzhou. If your time is available, you are warmly welcome to come to China to visit our factory !

Q. Do you have any warranty?  

R. Yes, we have.  One year warranty on host machine is given. Three months free replacement warranty for handles, treatment heads, and parts.  

Q: What if any quality problems during guarantee period?

R.We can provide free technical support. We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, online chat. Please contact us once the machine has any problem. Best service will be offered.  

Q.What certification do you have?  

R. All of our machines have the CE certification which ensures the quality and safety. Our machines are under strict quality management to ensure good quality.

Q:What should I do if I don't know how to use the machine?

R.We have operation video and user manual for your reference.

Q: What's the package?

R.Export standard package, or as customer's requirements.

Q: How about the shipment?

R.The machine will be shipped within 2-3 days after the receipt of your payment.