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FAQ

Q:How long will you reply me?

A:We will contact you as soon as possible but within 12 hours

Q: Can I get some samples?

A: Yes, Sample order is available for quality check and market test. But you have to pay the express cost.

Q: How soon can you arrange your production?

A: Once getting your product confirmation and receiving the prepayment, the production will be started immediately.

Q: What's delivery time?

A: It usually takes about 3-5 working days for small order and 10-15 days for big order.

Q:How do you control your quality ?

A: Three inspection steps(of original, production, and finished goods) + good warranty service(1 year free to change a new one without any human damage factors).

Q: What certificates do you have ?

A:ISO9000, CE, Explosion-proof certification, RoHs ready. And before the delievry of goods, quality and safety inspection certification issued by third parts also can be offered.

Q:Could I visit your factory?

A:Very welcome! Fly to Xian Yang air port. It was a big pleasure for us.

Q: What's your warranty terms?

A: We offer 12 months warranty time.

Q:can you provide OEM & Customized service?

A:Yes, OEM and ODM are both available, we have the professional R&D dept which can provide professional solutions for you.