Packing&Transport

FAQ

Q: What is the MOQ?

 A:1008 sets for regular size kit.

Q: How to send the goods?

A: We usually send the goods by Sea in FLC or LCL, and we also would send the goods by air or express.

Q: How to get a sample?

A: You may inform us the item number of the sample you would like to have, we will feedback with sample invoice(if there is some sample cost)

Q: Do you provide OEM service?

A: Yes, we have many years of experience in making OEM orders.

Q: What is the loading port?

A: Qingdao, Tianjin, Shanghai, Ningbo

Q: Can I get a few samples before placing an order?

A: Yes, we can offer samples as your request. We will collect sample fees and refunds after you place the order.

Q: What about the lead time for mass production?

A: It depends on the order quantity and the season you place the order. The regular lead time is 45 days after we receive the pass test report or the payment

Q: What is your product warranty?

A: We guarantee the products customers received are qualified. If there are any broken parts, please send us some detailed photos by e-mail, and then we will send you the replacement parts according to the actual conditions.